Volunteer with us

Why Volunteer?

Over half of the people who volunteer with us go on to full-time employment or education. Employers value the experience you gain volunteering at Citizens Advice. Our volunteers learn team working skills, interviewing skills and much more! These are skills that many employers are looking for.

Join a friendly and supportive team

We have volunteers from all walks of life. From students to retirees, returning parents to people looking for work. We offer a friendly and supportive environment for volunteers from all backgrounds.

How you can help

People are struggling. Each year we help over three and a half thousand people deal with over ten thousand problems. It is because of volunteers like you that these clients are able to find the help they need to solve their problems.

Become an Adviser

Our advisers help people solve the problems they face. When you join Citizens Advice, you will be invited to join our comprehensive, in-depth adviser training programme.


You will help people over the phone, on webchat and face to face, giving advice in our community outreaches. You will interview clients, help them negotiate with creditors or service providers, draft letters, make phone calls on their behalf and help them deal with a wide range of issues, including employment, benefits, debt and many more. 

Become a Campaigner

Our campaigners routinely collect evidence that we can use to bring about real and meaningful changes to local and national policies and services. 

We are looking for people interested in speaking to people, investigating the experiences of our clients, and researching issues arising from the findings.

Then, by using this evidence campaigning to raise awareness and bring about real change.

Download our volunteer brochure  or email recruiment@ashfieldca.org.uk to find out more or click here to apply

Become a Trustee

Our trustees are volunteers who use their skills, knowledge and experience to help guide and govern the organisation. You will work with the Chief Executive and other staff to shape strategy and give direction.

Download our information pack to find out more about becoming a trustee