ADVICE ON LINE
You can talk about your issue with a trained adviser online. We’ll try to help you solve your problem or make good progress towards it. In some cases, we might need to send you to your local Citizens Advice or a specialist organisation.
Chat's usually available 10am to 4pm, Monday to Friday. It's not available on public holidays.
Our dedicated team of specialist debt caseworkers are here to help you with any debt or money problems.
We have a full team of caseworkers at Citizens Advice Ashfield who can help anyone who has any kind of debt problem advising the options available to them.
The team can help you balance and maximise your household income to help you deal with any debt issues you may be having. They also have an excellent relationship with the council collection teams and are able to discuss cases directly with the teams at the local council. Call 01623 784385 to speak to the debt team
HELP TO CLAIM
The Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is free, independent, confidential and impartial. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Job centre appointment. Call 0800 1448444 for help
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Advice in the Community
Mobile and Outreach services
Our mobile and outreach service is currently suspended due to the COVID-19 pandemic